Revalidate Customer KYC

The KYC revalidation feature allows you to be able to doublecheck your customer's KYC details to make sure that nothing is out of place and everything is still good to go.

A major use case for revalidating the KYC details of a customer is when you notice suspicious activity on your application. The first step is to check again to see if all the necessary KYC details are well documented for this customer in case you need to track and monitor their activities.

How does KYC Revalidation work?

When you send an API request to revalidate a customer's KYC details, our systems check all of the information that has been submitted by the customer with our latest verification systems and policy.

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Helpful Tip:

If all you need to know is the status of a customer's KYC, you can simply do this on the Bloc Dashboard. Go to Customers → Revalidate Customer KYC.

We'll send an email summary of the customer's KYC status to you as soon as it is complete.

To revalidate a customer's KYC, call the endpoint below, where {customerID} is the customer_id of the customer whose KYC you are trying to revalidate.

curl --request GET \
     --url https://api.blochq.io/v1/customers/kyc/revalidate/{{customerID}} \
     --header 'accept: application/json' \
     --header 'authorization: Bearer sk_live_64520e0201478f5cd412865f64520e0201478f5cd4128660'

{
  "success": true,
  "message": "kyc verification queued."
}

As soon as the revalidation is complete, we'll send our response to you via email.